Beltone Hearing Care Center in Spearfish, SD
Audiology • Spearfish, SD
Ratings by platform
- Birdeye: 5.0/5.0 (2)
What patients say
Patients praise
- Friendly and professional staff interactions at specific locations
- Thorough and detailed hearing examinations
- Positive experiences with specific service providers
Common complaints
- Concerns regarding lack of clear paperwork or explanation of expensive purchases
- Complaints about durability and frequent need for repairs of hearing aid devices
- Frustration over unexpected repair fees despite warranties
- Reports of poor customer service experiences at various Beltone locations
In patients' words
"The people who helped us were friendly and personable - they seemed qualified - my ah, hah moment came after I left the office and realized I had spent $7k dollars and had no paperwork to verify that fact and not a clue as to what I just purchased."
— Birdeye review for Spearfish location"Exam was through, detailed, courteous, and professionally conducted."
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