Obstetrics and Gynecology in Spanish Fork, UT - Intermountain Health
Obstetrics • Spanish Fork, UT
Ratings by platform
- Healthgrades (Dr. Jonathan Tracy): 3.0/5 stars (2 reviews)
- WebMD (Dr. David Boyer): 5.0/5 stars (3 reviews)
- Birdeye (Spanish Fork Hospital): 4.2/5 stars (284 reviews)
- Momentary Labs (Spanish Fork Hospital/CMS HCAHPS): 4/5 stars (225 surveys)
- Intermountain Health (Sandra L. Porter, PA): 4.8/5 stars (76 ratings / 12 reviews)
What patients say
Patients praise
- Experienced and professional providers
- Kind, caring, and respectful interactions with specific doctors
- Good communication from nursing staff (at the hospital level)
- Effective medical procedures and treatments
- Clean facility environment
Common complaints
- Long wait times
- Poor communication and customer service from staff
- Issues with appointment scheduling and cancellations
- Unsympathetic or poor bedside manner reported by some patients
- Frustration with billing processes and phone systems
In patients' words
"Wonderful doctor! He always showed me care and concern. Made me feel very comfortable when preparing for my first baby."
— Healthgrades (Dr. Jonathan Tracy review)"Dr. Tracy's bedside manner was so bad. He wasn't sympathetic to the fact that I had just had a miscarriage."
— Healthgrades (Dr. Jonathan Tracy review)"Dr. Boyer took the time to explain to me what my issue was and answer all my questions. He was respectful and kind."
— WebMD (Dr. David Boyer review)"There is not a way to call the office direct unless transferred from a call agent. I had to call three times because the first time, I was hung up on when getting through."
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