Intermountain Spanish Fork Hospital
Hospital/Emergency Services • Spanish Fork, UT
Ratings by platform
- Birdeye: 4.2 out of 5 stars (284 reviews) (284)
- Healthgrades / CMS HCAHPS: 79% patient recommendation rate (225 patient surveys)
- U.S. News & World Report: 4 out of 5 stars
What patients say
Patients praise
- high rates of patient recommendation and overall satisfaction scores
- positive feedback regarding nurse communication and care team quality
- clean facility and quiet environment compared to national averages
- praise for specific individual physicians who are viewed as knowledgeable and caring
Common complaints
- concerns regarding staff responsiveness and helpfulness
- negative experiences with specific emergency room physicians
- frustration with administrative processes, such as appointment cancellations and communication difficulties
- perceived lack of compassion or professionalism from some individual providers
In patients' words
"I've had the worst experience in my life at Urgency in this such facilities... I'm very upset with those wordless health 'professionals'."
— Birdeye review"He is very knowledgeable, he is kind and helps you understand what he will be doing and what is going on with you. I highly recommend him."
— Healthgrades review for a providerMore clinics in Spanish Fork
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