Urgent Care Clinic Southampton
Urgent Care • Southampton, NY
Ratings by platform
- Birdeye: 2.8 out of 5 stars (52 reviews)
- Trustpilot: Low (based on user submissions) (6 reviews)
What patients say
Patients praise
- Quick and efficient service for many patients
- Friendly and professional staff in several instances
- Helpful for minor injuries and routine urgent care needs
- CQC inspection historically rated the service as Good
Common complaints
- Reports of rude or dismissive staff attitudes
- Dissatisfaction with triage and clinical decisions, including patients being sent home without perceived adequate examination or treatment (e.g., missed fractures)
- Difficulties with follow-up care and communication after initial treatment
- Long waits or being turned away near closing times
In patients' words
"THIS URGENT TREATMENT CENTRE IS VERY DANGEROUS!!!! A 'PARAMEDIC NOT A DOCTOR'... sent me home with fluid in my leg again no x ray or any treatment."
— Trustpilot User Review"We were seen very quickly and, after an x-ray, John took time, not only to discuss the injury, but to explain how it could have been prevented and to suggest how we can move forward. Wonderful service, thank you John."
— Practice Plus Group UTC Testimonial"The staff were extremely dismissive... It was a very distressing and disappointing experience, especially when you are already worried about your child. We left feeling unheard and unsupported at a moment when we really needed help."
— LocalityBiz User ReviewMore clinics in Southampton
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