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Rheumatology • Southampton, NY
Ratings by platform
- Birdeye (Smithtown): 2.5 / 5.0 (50 reviews)
- MyDoctorsRatings (Internal/Verified): 4.6 / 5.0 (33 reviews)
- Birdeye (Port Jefferson): 2.9 / 5.0 (29 reviews)
What patients say
Patients praise
- High praise for medical expertise and clinical care provided by physicians
- Doctors are described as thorough, professional, kind, and compassionate
- Successful patient outcomes for conditions like rheumatoid arthritis and GCA
- Patients appreciate doctors who listen and do not rush visits
Common complaints
- Significant difficulty reaching staff or scheduling appointments by phone
- Lack of return calls for messages or test results
- Poor communication and perceived incompetence regarding administrative/front desk staff
- Occasional complaints about unfriendly office atmosphere or cleanliness
- Specific instances of disagreement or frustration with doctor recommendations/clinical documentation
In patients' words
"Dr. Torres is great - kind, thorough and helpful when you see him. To get staff on the phone is IMPOSSIBLE. They don't follow up... Will be looking for a new rheumatologist office."
— Birdeye review"Dr.Saif is absolutely wonderful. After spending 10 years chasing my health problems with many specialists it was nice to finally find a doctor willing to listen, see the whole picture and take the time to answer all of my questions."
— Internal practice review"I cannot speak regarding the Doctors. The Doctor themselves seem to have great reviews... but due to horrible phone service was not able to."
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