Southampton | Patient Care - Weill Cornell Medicine

Patients praise

• Thorough and knowledgeable providers
• Clear communication and active listening to patient concerns
• Efficient care and diagnosis processes
• Accessible and helpful staff

Common complaints

• Billing confusion due to separate charges for physician, hospital facility, and lab services
• Provider turnover resulting in continuity of care disruptions, particularly with residents and fellows rotating through an academic medical center
• Long wait times for appointments in some instances