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Dermatology (Aesthetic/Med Spa) • Southampton, NY
Ratings by platform
- Solent GP Surgery (GP Patient Survey): 60.36% patient satisfaction (101)
- Spire Southampton Hospital: 4.79 out of 5
- Solent GP Surgery (Working Feedback): Good (862)
What patients say
Patients praise
- Clinical staff (doctors, nurses) often praised for competence and compassion
- Professionalism of medical practitioners during consultations
- Helpful individual staff members in some instances
- Clean and well-organized clinical environments in some facilities
Common complaints
- Difficulty accessing appointments (long waits, phone system issues)
- Inconsistent reception staff performance (ranging from helpful to dismissive/unprofessional)
- Frustration with online booking and communication channels
- Delayed or non-existent responses to patient inquiries
- Administrative errors regarding prescriptions, referrals, and record transfers
In patients' words
"Medical professionals, including doctors and nursing staff, consistently receive praise for their clinical competence, compassion, and thorough care. However, significant operational challenges substantially undermine the overall service."
— Living Well Partnership - West End Surgery Patient Ratings"Some of the receptionists should NOT be answering the phones. One in particular always answers like she hates her job."
— St Peter's Surgery (Doctor) ReviewsMore clinics in Southampton
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