Jordan River Family Medicine: Health Care - South Jordan, UT
Internal Medicine • South Jordan, UT
Ratings by platform
- Yelp: ~2.5/5 (23 reviews (as shown on the listing page))
- Intermountain Health (provider listing): 4.9 (577 ratings; 47 reviews)
- Facebook: 84% recommend (19 reviews) (19 reviews)
- Yahoo Local: 2.5 (23 reviews)
What patients say
Patients praise
- Some patients praise specific providers as thorough and knowledgeable (e.g., Dr. Katie Julian)
- Some patients report friendly staff and quick visits with little/no wait
- Some public-facing descriptions highlight excellent family-medicine care and knowledgeable, kind clinicians
Common complaints
- Negative experiences with billing/collections and difficulty getting billing changes or resolving charges
- Complaints about receptionist/front-desk behavior (mean/short, no smiles)
- Some patients report being charged for services they didn’t expect (e.g., mental health screener/annual survey issue)
In patients' words
"“they argued and refused to change the billing ...”"
— Yelp review snippet"“I went for an annual physical. I was charged for a mental health screener. It was a paper survey I was told was part of the annual.”"
— Yahoo Local review excerpt"“The staff was super nice. Got me in and out super quick. I had no wait time.”"
— Yahoo Local review excerpt"“Dr. Heather Sojourner is my Dr., and I have found her to be extremely knowledgeable, kind,”"
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