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Jordan River Family Medicine: Health Care - South Jordan, UT

Family MedicineSouth Jordan, UT

★★★★☆4.1/570 reviews across 2 platforms

Ratings by platform

  • Yahoo Local: 2.5/5 (Yahoo Local average) (23 reviews (Yahoo Local))
  • Intermountain Health Directory: 4.9/5 (47 reviews (Intermountain Health listing))
  • Facebook: 84% recommend (19 reviews (Facebook))

What patients say

Patients praise

  • Highly regarded individual physicians, particularly Dr. Katie Julian
  • Efficient service and short wait times reported by some patients
  • Comprehensive medical care and thorough examinations

Common complaints

  • Billing department issues and poorly managed billing policies
  • Receptionist and front desk staff described as unfriendly or unprofessional
  • Confusing charges for services like mental health screeners during annual physicals

In patients' words

"I have been a patient of Dr. Katie Julian for about 11 years. She is a thorough Dr. and answers all of my questions."

Patient review on Yahoo Local

"Billing department is not helpful and very poorly managed. If you unfortunately get sent to collections by no fault of your own you don't get to see your Dr. until the matter is resolved."

Patient review on Yahoo Local

"The doctors here are amazing but every time i walk in the receptionist are so mean! They never have a smile on their face and are very quick with everyone!"

Patient review on Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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