Mass General Brigham (Hadley, 234 Russell Street)
Primary Care • South Hadley, MA
Ratings by platform
- Mass General Brigham official doctor profile pages: Generally high, with many providers receiving 4.6 to 4.9 out of 5 stars based on hundreds of ratings (Hundreds of ratings across multiple providers at this location)
What patients say
Patients praise
- highly regarded and thorough primary care providers
- attentive and compassionate patient-centered care
- effective use of the patient portal for communication and prescription refills
- good follow-up on urgent medical concerns and test ordering
Common complaints
- administrative issues including problems with faxing information and signing paperwork
- concerns regarding communication and office efficiency
- instances of negative experiences with specific staff or office procedures
In patients' words
"I have had nothing but positive experiences here. Using the patient portal to communicate with the office, nurse,or doctor is simple and productive. I always recieve an answer."
— LocalityBiz review"I'm so grateful I switched to this provider. I feel seen and heard when it comes to my concerns. He takes time speaking with me and explaining things to me."
— Mass General Brigham patient review for Dr. Paul Sahd"Completely incompetent and unable to fulfill their own duties. They are unable to complete basic tasks such as faxing information or signing paperwork."
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