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Thomas Memorial Hospital - WVU Medicine

Internal MedicineSouth Charleston, WV

★★☆☆☆2.3/5470 reviews across 3 platforms

Ratings by platform

  • RateMDs: 1.5/5 (20 reviews)
  • MedicalRecords.com: 2.1/5 (120 reviews)
  • Rehab.com: 2.4/5 (330 reviews)
  • WebMD: Highly positive (single review) (1 review)

What patients say

Patients praise

  • Presence of some professional and compassionate staff members
  • Instances of high-quality specialized care, such as surgery
  • Positive experiences with certain procedures and nursing teams

Common complaints

  • Long emergency room wait times and perceived lack of urgency
  • Concerns regarding staff professionalism, communication, and bedside manner
  • Complaints about cleanliness and facility maintenance
  • Frustration with discharge processes and follow-up care
  • Perceived lack of compassion or responsiveness to patient pain/needs

In patients' words

"Hospital is filthy. Rooms arent clean... Nursing staff were nice until visitors had to leave at 8 pm then they do nothing."

RateMDs

"I have seen both stellar care and absolute disregard for humanity here."

MedicalRecords.com

"I can not say enough of the spectacular care I received at Thomas Memorial Hospital... Everyone that I encountered was professional, compassionate."

WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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