
Thomas Memorial Hospital
Hospital Medicine • South Charleston, WV
Ratings by platform
- RateMDs: 1.5/5 (20 reviews)
- MedicalRecords.com: 2.1/5 (120 reviews)
What patients say
Patients praise
- Some reports of positive changes in the hospital environment
- Occasional mentions of individual excellent staff members or doctors
Common complaints
- Long emergency room wait times and delays in care
- Perceived lack of staff compassion, empathy, and bedside manner
- Concerns regarding hospital cleanliness and sanitation
- Communication issues between staff and patients or families
- Difficulties with discharge processes and follow-up care
In patients' words
"Nursing staff were nice until visitors had to leave at 8 pm then they do nothing and you cant get them to answer and if they do they are very rude..."
— RateMDs"I honestly do not feel safe putting my life in this hospitals hands. I have also had another occurance where a doctor refused to examine me..."
— MedicalRecords.com"Thomas Memorial ER is a koke. After waiting 5 1/2 hours in extreme pain. I found there were 12 pushed ahead of me."
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