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Thomas Memorial Hospital

Hospital MedicineSouth Charleston, WV

★★☆☆☆2.0/5140 reviews across 2 platforms

Ratings by platform

  • RateMDs: 1.5/5 (20 reviews)
  • MedicalRecords.com: 2.1/5 (120 reviews)

What patients say

Patients praise

  • Some reports of positive changes in the hospital environment
  • Occasional mentions of individual excellent staff members or doctors

Common complaints

  • Long emergency room wait times and delays in care
  • Perceived lack of staff compassion, empathy, and bedside manner
  • Concerns regarding hospital cleanliness and sanitation
  • Communication issues between staff and patients or families
  • Difficulties with discharge processes and follow-up care

In patients' words

"Nursing staff were nice until visitors had to leave at 8 pm then they do nothing and you cant get them to answer and if they do they are very rude..."

RateMDs

"I honestly do not feel safe putting my life in this hospitals hands. I have also had another occurance where a doctor refused to examine me..."

MedicalRecords.com

"Thomas Memorial ER is a koke. After waiting 5 1/2 hours in extreme pain. I found there were 12 pushed ahead of me."

HospitalStats.org

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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