Our Burlington Urgent Care Center in VT - Concentra
Occupational Medicine • South Burlington, VT
Ratings by platform
- OpenGovNY aggregator: 3.6/5 (179+ comments mentioned on one aggregator)
What patients say
Patients praise
- Quick and efficient service for some patients
- Friendly, helpful, and kind individual staff members (doctors and medical technicians)
- Clean facility
Common complaints
- Long wait times, even with appointments
- Rude or unprofessional customer service and front desk staff
- Poor organization and lack of communication regarding patient status
- Inconvenient or uncomfortable procedural policies (e.g., paper gowns, disposal of personal items)
In patients' words
"I’ve waited over an hour to be seen with an appointment…this place is so Un organized. Terrible customer service from doctors."
— LocalityBiz User Review"The staff here is amazing!! Such kind lovely individuals! I came in for a pre employment urine test and I had to wait for my urine to collect in my bladder. I felt cold because of the AC, they offered me their jacket and a heater!! What!! Such lovely caring people!"
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