Healthcare and Mental Health | Burlington, VT
Mental Health Support • South Burlington, VT
Ratings by platform
- Birdeye (Maitri): 3.9/5 stars (54 reviews)
- TrustReviewers (GoodHealth, PC): 4.0/5 stars (10 reviews)
- Healthgrades (Julie Reville, SLP): 3.7/5 stars (3 reviews)
What patients say
Patients praise
- high quality of care and compassion from clinical staff, including doctors, nurses, and therapists
- appreciation for the medical expertise and patient-centered approach of specialized clinicians
- positive experiences with specific mental health counselors and psychotherapists who are described as caring and compassionate
- strong patient advocacy and support during complex medical journeys
Common complaints
- difficulties in communication and reaching administrative staff via telephone
- complaints about administrative/billing processes and long wait times for service changes
- reports of rude, unprofessional, or condescending reception staff at certain locations
- occasional dissatisfaction with provider bedside manner or perceived lack of empathy
In patients' words
"I have had only positive experiences. As someone who sometimes has anxiety during appointments, I have been treated with such gentleness, skill, and kindness."
— Birdeye Review (Maitri)"Doctors and nurses are fine, its some of the reception staff I'm tired of. (Not all of them,) but they have a few there where every time they're in a mood for whatever reason get condescending, rude, and aggressive to patients."
— LocalityBiz Review (Family Medicine - South Burlington)"During that time, the medical team that took care of me was humane, focused and attentive... The lion’s share of my care was provided by attentive nurses, who focused not only on my physical care but on my mental comfort and sense of security."
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