Somerville, NJ Pediatric Care
Pediatrics • Somerville, NJ
Ratings by platform
- WebMD Care: 5.0/5.0 (4 ratings)
- WebMD Care / Vitals: 4.5/5.0 (16-20 ratings)
What patients say
Patients praise
- Some individual pediatricians are highly rated for being caring and professional
- Ability to obtain same-day appointments for sick children at certain practices
- Some staff members, particularly nurses, are praised as excellent
Common complaints
- Difficulty scheduling appointments and long phone hold times
- Issues with billing and insurance acceptance communication
- Frustration with administrative processes and app-based scheduling systems
- Complaints regarding lack of empathy or poor bedside manner among some staff/providers
- Inconsistency in seeing the same provider
In patients' words
"Excellent bedside manner. Professional yet down to earth. Great follow-up."
— WebMD Care patient review for Dr. Patricia Kao"Dr. HOU is the pediatrition you want for you kids as She is very caring. Always gives you same day appointment when your sweet heart is sick."
— Vitals patient review for Dr. Shunli Hou"The app is terrible, the appointment setting process is horrendous, you rarely get the same doc twice... the administration is HORRIBLE."
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