Richard Hall Community Health & Wellness Center
Behavioral Health • Somerville, NJ
Ratings by platform
- Birdeye: 3 out of 5 stars (based on 83 reviews) (83 reviews)
- Recovered.org: 4.03 out of 5 stars (Trustscore) (not explicitly specified total count)
- medicals-health.com: 2.3 out of 5 stars (not explicitly specified total count)
What patients say
Patients praise
- appreciation for specific helpful and professional staff members (therapists, case managers, APNs)
- positive experiences with case management, particularly regarding housing and personal support
- commendations for welcoming front desk staff by some patients
- satisfaction with the quality of medication management for some clients
Common complaints
- reports of poor communication and unhelpful reception staff
- concerns regarding long wait times and appointment cancellations
- dissatisfaction with intake processes, particularly regarding substance use policies
- claims of perceived dismissive or judgmental behavior by some staff members
- allegations of disorganized administrative management
In patients' words
"I have been to several Mental health faciltys and Richard hall is by far the best I've ever been to from everyone who greats you at the reception desk up to the top Therapist, APN'S and Case Workers."
— Birdeye/LocalityBiz user review"too many patients, not enough staff, takes waaaayyyy too long to even get an appointment with a therapist and when you finally do its usually cancelled."
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