Smithtown Orthopedic Doctor | Orthopaedic Surgery | Orlin & Cohen
Surgery • Smithtown, NY
Ratings by platform
- Yelp: 2.4/5 (average across 409 reviews for the brand) (409 (brand-wide))
- RateMDs: 5.0/5 (1)
What patients say
Patients praise
- High expertise of medical physicians and specialists
- Effective physical and occupational therapy outcomes
- Professional, friendly, and knowledgeable therapy staff
- Minimal waiting times reported by some patients
Common complaints
- Billing and insurance claim processing issues
- Administrative staff responsiveness and communication difficulties
- Challenges obtaining timely and detailed medical documentation/notes
- Specific reports of post-surgical pain or unsatisfactory recovery outcomes
In patients' words
"The care that their medical staff provides is top notch it is incredibly frustrating and disheartening that their administrative staff doesnt hold themselves to the same caliber."
— BBB Complaint"Alex was my PT person @ smithtown location. Not only does he make you feel comfortable, he also makes you want to try pushing yourself... I’d only use Orlin & Cohen PT for any future needs."
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