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Psychiatrists and Psychiatric Nurses in Smithtown, NY

PsychiatrySmithtown, NY

★★★★☆4.1/5141 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Bruce Rosen): 3.7 out of 5 stars (21 reviews)
  • Vitals (Dr. Maria Benetos): 3.2 out of 5 stars (37 ratings/26 reviews)
  • WebMD (Dr. Frank Dowling): 4.0 out of 5 stars (10 ratings/2 reviews)
  • Zocdoc (Dr. Christine Edmondson): 4.73 out of 5 stars (55 reviews)
  • Birdeye (Long Island Psychiatric Services): 4.3 out of 5 stars (18 reviews)

What patients say

Patients praise

  • Compassionate, kind, and attentive care reported by some patients
  • High effectiveness in managing medication and treatment plans for certain individuals
  • Ease of communication and responsiveness from some specific providers
  • Professionalism and clear communication of treatment options

Common complaints

  • Difficulty reaching office staff via phone or unresponsive communication
  • Reports of medication refill delays or failures leading to withdrawal risks
  • Lack of empathy or dismissiveness from clinical or administrative staff
  • Concerns regarding billing practices or insurance participation changes
  • Professional conduct complaints regarding treatment approach and bedside manner

In patients' words

"Dr. Rosen has been treating me for over 11 years now. He has helped me with depression and because of him I am able to live a normal and productive life. He is compassionate and kind."

Healthgrades patient review

"Really unprofessional and unhelpful doctor. Doesn't check voicemail, misnoted my medication history and appointment times."

WebMD patient review

"The entire staff is very unprofessional and will not respond to your requests. You will be unable to contact anyone by phone and your voice messages with not be answered."

LocalityBiz review (Harris Psychiatric Services)

"Dr. Edmondson is very calming and soothing. She is a great listener and had a lot of advise and help for me. I did not feel judged at all."

Zocdoc patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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