Optum Primary Care - Smithtown, NY
Primary Care • Smithtown, NY
Ratings by platform
- Birdeye: 3.9 out of 5 stars (26 reviews)
What patients say
Patients praise
- Friendly and helpful front desk staff
- Thorough and attentive physicians
- Clean facility environment
- Efficient appointment scheduling and short wait times for some patients
Common complaints
- Difficulty contacting the office via phone
- Unprofessional or rude staff interactions
- Poor management or administrative organization post-acquisition
- Delays in prescription requests and follow-ups
In patients' words
"The doctor truly gives her time and attention with genuine interest and care. I highly recommend this office and doctor."
— Patient review via LocalityBiz"Horrible. Unprofessional. Ever since they changed to Optum and moved to Smithtown it has been really really bad. Also, the receptionist was extremely rude."
— Patient review via LocalityBizMore clinics in Smithtown
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