Smithtown, NY - Hearing aids centers
Audiology • Smithtown, NY
Ratings by platform
- Birdeye (aggregating Google reviews): 4.9 out of 5 stars (197 reviews)
- AudioNova internal/aggregated reviews: 4.9 out of 5 stars (50 reviews)
What patients say
Patients praise
- Welcoming, professional, and patient staff
- Effective and knowledgeable audiological care and hearing aid fittings
- Prompt service for repairs and adjustments
- Personalized, attentive approach to patient concerns
Common complaints
- Occasional reports of poor customer service and unprofessional interactions
- Concerns regarding credentialing and testing procedures in specific instances
- Some complaints about wait times and service quality at specific locations
In patients' words
"Vanessa is amazing! So sweet, helpful and knowledgeable. Very happy to work with her every time."
— Patient review for HearingLife - Smithtown"Audiologist based her whole interaction with me after someone else’s testing/findings... I was told she was not even credentialed to prescribe the hearing aids... very disappointed and will not return."
— Patient review for AudioNova SmithtownMore clinics in Smithtown
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