Medical Facilities - Smith Center Kansas
Psychiatry • Smith Center, KS
Ratings by platform
- Healthgrades: 89% of patients would recommend the hospital (based on HCAHPS)
- Seniors.fyi: 3.7/5 stars (3 reviews)
- Nursa: 3.80/5 stars
What patients say
Patients praise
- high patient recommendation rates (reported around 83% to 89%)
- frequent praise for caring, encouraging, and well-informed medical staff and providers
- positive experiences regarding hospital environment, cleanliness, and support services such as therapy
- recognition with the Outstanding Patient Experience Award in past years
Common complaints
- reports of billing errors and confusion regarding insurance claims for ER and X-ray services
- concerns about out-of-pocket costs and payer pathways
In patients' words
"Great new facility and excellent, caring providers and staff! These qualities make a hospital stay as comfortable as it can be."
— Smith County Memorial Hospital official website testimonials"I liked the atmosphere. It was a nice environment. People seem excited about their jobs, they’re well-informed and they are helpful. You feel a lot of support even when you go home."
— Smith County Memorial Hospital official website testimonials"The patient was billed for an ER visit as a general practice visit under Tricare Prime, resulting in a substantial out-of-pocket payment."
— Seniors.fyi user reviewMore clinics in Smith Center
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Patients praise: Mental/behavioral health services and counseling/therapy are offered locally (various service topics such as depression/anxiety, coping, grief, sleep/stress). · Dedicated programs include a mental wellness program for residents (within Smith County Memorial Hospital’s long term care context)..
Mental and Behavioral Health - Smith County Memorial Hospital
Patients praise: Highly rated for patient experience · Strong patient recommendation rates.
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Smith County Memorial Hospital | Smith Center, Kansas
Patients praise: Patients report a welcoming environment and caring staff · High patient recommendation rates reported in some datasets.
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