Medical Facilities - Smith Center Kansas
Pharmacy • Smith Center, KS
Ratings by platform
- Healthgrades: 84% Patient Experience Rating (reported to be 9% higher than the national average) (Not explicitly stated; aggregated rating metric)
- Medicare/Care Compare: 83% of patients recommend the hospital (Not explicitly stated; aggregated rating metric)
- Seniors.fyi (Long Term Care Unit): 3.7 out of 5 stars (3 reviews)
What patients say
Patients praise
- compassionate, friendly, and responsive nursing and medical staff
- short wait times and personalized, attentive care
- high patient recommendation rates (reported at approximately 83-84%)
- well-regarded hospital café and nutritional services
Common complaints
- concerns regarding billing discrepancies, specifically misapplied insurance claims and out-of-pocket costs for ER visits
- frustration over administrative and payment-related processes for veterans or those with specific health plans
In patients' words
"Everyone involved in my care was warm, friendly, encouraging and responded to my questions. They attended to my physical, emotional, and spiritual needs, no matter how busy they were, without giving any sense of being in a rush."
— Erin Dykman, SCMH Patient (via SCMH website)"I liked the atmosphere. It was a nice environment. People seem excited about their jobs, they're well-informed and they are helpful."
— Anonymous Patient testimonial (via SCMH website)"The patient was billed for an ER visit as a general practice visit under Tricare Prime, resulting in a substantial out-of-pocket payment. The patient does not trust this facility and plans to avoid receiving health care there again unless absolutely necessary."
— Seniors.fyi User ReviewMore clinics in Smith Center
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Patients praise: Professional and well-trained staff · Compassionate and caring environment.
Smith County Memorial Hospital | Smith Center, Kansas
Patients praise: Patients report a welcoming environment and caring staff · High patient recommendation rates reported in some datasets.
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