Medical Facilities - Smith Center Kansas
Obstetrics & Gynecology • Smith Center, KS
Ratings by platform
- Healthgrades: 84% patient experience rating (9% higher than the national average)
- HealthLuminate: 86% of patients definitely recommend the hospital
- Seniors.fyi (Long Term Care Unit): 3.7 out of 5 stars (3 reviews)
- NursingHomeDatabase.com (Smith Center Health and Rehab): 4 out of 5 stars (CMS rating)
What patients say
Patients praise
- Compassionate, caring, and professional staff
- Short wait times and rapid responsiveness
- Clean, quiet, and welcoming environment
- High overall patient satisfaction and recommendation rates
- Strong community integration and investment in wellness
Common complaints
- Billing confusion and errors, particularly regarding insurance coverage and benefit coordination (e.g., ER vs. general practice visits, X-ray billing)
- Instances of patient experience scores below national averages in specific areas such as communication about medicines
- Occasional reports of safety of care measures identified as worse than national values in public databases
- Isolated complaint regarding a nursing home accident hazard
In patients' words
"Great new facility and excellent, caring providers and staff!"
— Smith County Memorial Hospital patient feedback"The patient was billed for an ER visit as a general practice visit... resulting in a substantial out-of-pocket payment."
— Review of Smith County Memorial Hospital Long Term Care UnitMore clinics in Smith Center
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Patients praise: Patients report a welcoming environment and caring staff · High patient recommendation rates reported in some datasets.
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