Pain Management - SEARHC: SouthEast Alaska Regional Health ...
Pain Management • Sitka, AK
Ratings by platform
- CMS Hospital Compare: 3 out of 5 stars (CMS overall rating) (Not explicitly specified in aggregate, but noted as below national average of 3.1)
What patients say
Patients praise
- Patients often praise the professionalism, kindness, and competence of frontline medical staff and individual physicians
- Recognition of the facility's comprehensive role in providing care across Southeast Alaska
Common complaints
- Public criticism regarding communication and transparency from leadership
- Frustration over the closure of specific programs like Medicare-certified home health services
- Employee concerns about management style, micromanagement, and staff turnover
- Negative feedback on customer service and billing systems
In patients' words
"The employees that I see when I go to my appointments are excellent at SEARHC. They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."
— Retired Sitka physician, quoted in KCAW reportMore clinics in Sitka
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