Obstetrics - SouthEast Alaska Regional Health Consortium - SEARHC
Obstetrics • Sitka, AK
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 3 out of 5 stars (CMS Overall Star Rating)
What patients say
Patients praise
- Patient feedback regarding individual frontline staff professionalism and care quality is often positive
- Obstetrics services feature personalized care, including assigned nursing, comfort-focused amenities, and Baby-Friendly Hospital recognition
- Emphasis on culturally-sensitive and personalized birthing plans
Common complaints
- Concerns regarding administrative leadership and management communication transparency
- Frustration with billing systems and lack of price transparency
- Negative employee feedback regarding internal culture and management style
In patients' words
"The employees that I see when I go to my appointments are excellent at SEARHC... they’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."
— Dr. Marilyn Coruzzi, speaking at a community listening session (KCAW, 2025)"horrible costumer service, horrible billing system, prices are not transparent and doctors will straight up guess what things cost because even they don't..."
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