Sitka Medical Center – Urgent Care
Laboratory • Sitka, AK
Ratings by platform
- Various local business directories (e.g., ServiceAtlas, Birdeye): 3.2/5 stars and 2.8/5 stars respectively (Limited number of reviews available online)
What patients say
Patients praise
- Professional, pleasant, and kind bedside staff/employees
Common complaints
- Systemic communication issues including phone and email systems
- Lack of transparency from upper management
- Difficulties with care coordination and patient follow-up
- Concerns regarding elder care and home health services
- Frustrations with the online patient portal and billing processes
In patients' words
"The employees that I see when I go to my appointments are excellent at SEARHC. They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."
— Dr. Marilyn Coruzzi, a retired Sitka physician, quoted in KCAW news coverage"Telephone, email, the whole system is broken."
— Patient feedback recorded during a 2026 public listening session reported by the Chilkat Valley NewsMore clinics in Sitka
Pet In-House Lab In Sitka, AK
Patients praise: Compassionate and caring staff · Thorough exams and clear communication.
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