Emergency Department - SEARHC: SouthEast Alaska Regional ...
Emergency Medicine • Sitka, AK
Ratings by platform
- CMS (Medicare.gov): 3 out of 5 stars (CMS rating) (N/A (based on 20 quality measures))
- DrVisor: 3/5 stars (28 reviews)
- MedicalRecords.com: 4.3/5 (8 reviews)
What patients say
Patients praise
- High praise for the quality of care provided by individual doctors and nurses once in an exam room
- Professional, kind, and helpful staff interaction at the point of care
- Positive feedback on hospital food and supportive care post-discharge (for some patients)
Common complaints
- Difficulties navigating phone systems and scheduling appointments
- Lack of transparency from leadership and billing concerns
- Concerns regarding communication, including HIPAA issues and lack of discharge information
- Frustration with access to home health care and behavioral health services
- Long wait times to receive care
In patients' words
"I heard so many times – I heard about the great care that you are already receiving when you get into that exam room with your providers, so that was inspiring to me, and we don’t want that just some of the time. We want that all of the time."
— SEARHC Chief Medical Officer Cate Buley"The employees that I see when I go to my appointments are excellent at SEARHC. They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."
— Dr. Marilyn Coruzzi, a retired Sitka physicianMore clinics in Sitka
Emergency Services - Sitka community hospital
Patients praise: Appreciation for friendly, helpful staff and nursing care · Positive outcomes for emergency treatment.
Pet In-House Lab In Sitka, AK
Patients praise: Compassionate and caring staff · Thorough exams and clear communication.
Comparing your options?
Browse other clinics in Sitka, or filter by state and specialty to compare patient ratings.