Avera Cancer Institute — Prairie Center, Sioux Falls, SD
Oncology and Hematology • Sioux City, IA
Ratings by platform
- Birdeye (Avera Medical Group Oncology & Hematology): 1.7/5 stars (6 reviews)
- Birdeye (Avera Breast Center): 4.5/5 stars (8 reviews)
- Birdeye (June E. Nylen Cancer Center - Sioux City): 4.2/5 stars (150 reviews)
What patients say
Patients praise
- Knowledgeable, friendly, and caring staff and physicians
- Effective communication and explanation of diagnoses by specific providers
- Comprehensive support and collaborative approach to cancer care
- Helpful and supportive nursing and administrative teams
Common complaints
- Communication issues between clinic locations
- Frustrations with appointment scheduling and wait times
- Concerns regarding quality of care and medical knowledge in specific instances
- Perceived lack of support or responsiveness to patient needs in some cases
In patients' words
"Communication is terrible between locations. When scheduling issues are brought to their attention you are treated like you are the problem."
— Birdeye review of Avera Medical Group Oncology & Hematology — Prairie Center"Dr. Jones was nothing short of amazing. He explained everything completely and answered all my questions. I would highly recommend him!"
— Avera physician profile patient comment"I have never encountered a frown or frustration. We cancer patients can require much compassion and it is always given."
— Birdeye review of June E. Nylen Cancer Center in Sioux City"Care for breast cancer patients is also lacking. they would rather blow off someone than take the time and listen."
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