UnityPoint Clinic General Surgery - Sioux City
General Surgery • Sioux City, IA
Ratings by platform
- U.S. News & World Report (General Surgery): 4.4 / 5 (Not specified for specific clinic, combined data for St. Luke's general surgery)
- U.S. News & World Report (Surgeons at St. Luke's): 4 / 5 (43)
What patients say
Patients praise
- compassionate care by experts
- clear communication by surgeons
- thorough performance of procedures
Common complaints
- billing and payment process difficulties
- poor customer service experiences in billing department
- difficulties with insurance/VA coverage resolution
In patients' words
"Billing is a joke. They charge 5x your copay and then say it's correct. I will never go to them for anything again."
— Yelp (UnityPoint Health-St. Luke's)"My bill is covered by optum VA but YOUR billing department is combative and unhelpful."
— Better Business Bureau (UnityPoint Health complaint)More clinics in Sioux City
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