Heart and Vascular Locations - MercyOne
Cardiology • Sioux City, IA
Ratings by platform
- Healthgrades: 55% patient recommendation rate (N/A (aggregated Healthgrades data))
- Vivian Health: 2.5 out of 5 stars (13 reviews)
What patients say
Patients praise
- Patients have reported positive experiences with specific diagnostic and interventional procedures like TAVR and stent placements
- Praise for friendly and attentive nursing staff in certain departments
- Confidence in the expertise and communication of specific cardiac physicians
- General appreciation for the availability of comprehensive interventional cardiology services despite service changes
Common complaints
- Patient complaints regarding long wait times in the emergency department
- Instances of perceived poor communication or unprofessional conduct by specific staff members
- Serious concerns raised by some patients regarding clinical outcomes and post-operative care management
- General staffing level concerns mentioned in staff/facility-related reviews
In patients' words
"The testing that was done to find out what was wrong was great! The procedures I went through to see the my overall health condition was great made me feel comfortable. The heart TAVR was Top Notch! Great team! Nurses and staff made me very comfortable!!"
— Patient review on DrRacheleidelman.com"I was having severe chest pains... The check-in clerk I thought I was having a heart attack. She seemed disinterested and SLOWLY asked for name, insurance info..."
— Patient experience review on SeniorCare.com"I took one star away because of wait time. That being said, it has gotten better... However, the nurse that returns phone calls is (consistently) condescending, curt and communicates in a way that makes you feel you are a bother."
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