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Integrated Dermatology | Health Care Providers
Dermatology • Simsbury, CT
Ratings by platform
- Google My Business: 3.9/5 average rating from 24 reviews (Google My Business) (24 reviews)
- WebMD: Not specified (2 reviews)
- Online review aggregators: 3/5 average rating (referenced for the practice) (73 user reviews (aggregated))
What patients say
Patients praise
- Highly regarded clinical care from specific providers like Dr. Meagen McCusker and Michael Lund
- Many patients praise the medical staff for being knowledgeable, thorough, compassionate, and patient-focused
- Some patients report a warm, welcoming, and professional environment within the exam rooms
Common complaints
- Reports of rude, condescending, or unprofessional behavior from some front-desk receptionists
- Concerns regarding administrative responsiveness, including difficulties scheduling appointments and follow-up delays
- Occasional complaints about long wait times for appointments
- Some patients felt rushed or disregarded regarding their specific skin care needs
In patients' words
"Dr. McCusker is extremely thorough, takes her time, asks questions, patient, and compassionate. She has put my mind at ease and makes sure that I’m content."
— Patient Review"Reception is VERY rude at Simsbury location. I just called to ask simple questions to see if I was eligible to be a new client. She made it very clear that she did not want to be on the phone..."
— Patient Review"Michael Lund is awesome he is knowledgeable very courteous and helpful. I live closer to Enfield office but I really like Michael."
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