Center For Dental Excellence in Simsbury and West Hartford CT
Dentistry • Simsbury, CT
Ratings by platform
- Birdeye: 4.9 out of 5 stars (382 reviews)
- Dentascore: 4.9 out of 5 stars (66 reviews)
- Healthgrades: 4.2 out of 5 stars (13 reviews (for Dr. Bruce Nghiem specifically))
What patients say
Patients praise
- Praise for professional and welcoming staff
- Appreciation for modern, clean, and comfortable facilities
- Positive feedback on dentists being attentive and taking time to explain procedures
- Strong overall ratings on several third-party review platforms
Common complaints
- Frustrations with front office communication, particularly regarding insurance and billing transparency
- Occasional dissatisfaction with scheduling delays and wait times
- Specific reports of negative experiences with dental procedures, including concerns over treatment outcomes and communication regarding treatment plans
In patients' words
"Thank goodness I finally found a great dentist. I have terrible dental phobia and they made me feel relaxed and explained every detail of the procedures. I highly recommend."
— Birdeye Review"Don't trust their front office to accurately verify if they accept your insurance! I was hit with a $600 bill for trusting them when they told me they..."
— Yelp Review"The entire scheduling process was frustrating. Appointments were always 6–8 weeks apart, and I was made to wait 45 minutes"
— LocalityBiz ReviewMore clinics in Simsbury
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