Simpsonville, SC - Urgent Care - Book Appointment - Prisma Health
Urgent Care • Simpsonville, SC
Ratings by platform
- Prisma Health Urgent Care - Scuffletown (Birdeye): 4.6/5 stars (1,889 reviews)
- Prisma Health Urgent Care - Simpsonville - Martin Farm (Birdeye): 4.7/5 stars (476 reviews)
- Prisma Health Hillcrest Hospital - Simpsonville (Yelp): 2.3/5 stars (16 reviews)
What patients say
Patients praise
- Fast, efficient service and short wait times for urgent care visits
- Professional, knowledgeable, and friendly medical providers (physicians and clinicians)
- Convenient online booking and walk-in options for urgent care
- Thorough explanations during examinations
Common complaints
- Administrative and billing issues, including unexpected charges and billing errors
- Difficulties with scheduling, including long wait times for appointments and dismissals from practices
- Customer service concerns, such as perceived rudeness or unhelpfulness from front-desk staff
- Communication gaps, including difficulty reaching staff or receiving follow-up after abnormal test results
In patients' words
"Very friendly staff. I did not have to wait long at all to be seen by the doctor. Doctor was very thorough and explained everything that she was doing. Definitely a pleasant experience"
— Prisma Health Urgent Care Review"Front staff should be thoroughly trained, I had to call my insurance company to confirm active insurance then turn around and speak with prisma billing for a visit that was covered."
— Prisma Health Simpsonville Family Medicine Review"Seems like no matter which doctor I see at this particular phacility they want to get you in and out quickly and they are extremely hard to reach outside of your five minute appointment that you end up paying a lot of money for."
— Prisma Health Internal Medicine–Simpsonville ReviewMore clinics in Simpsonville
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