Prisma Health Gastroenterology and Liver Center–Simpsonville
Gastroenterology • Simpsonville, SC
Ratings by platform
- Prisma Health Find a Doctor portal: Individual providers at the facility generally hold high ratings (e.g., 4.6–4.9 out of 5 stars based on dozens of reviews per provider) (Varies by provider (e.g., 12 to 29 reviews per provider listed))
What patients say
Patients praise
- Professional and knowledgeable clinical staff (e.g., Physician Assistants)
- Clear communication during follow-up visits
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Billing and insurance coding disputes (e.g., diagnostic vs. routine coding)
- Perceived lack of helpfulness from clinical staff
In patients' words
"I give one star because I can never get anyone on the phone to make an appointment stayed on hold the first time for 45 minutes and another time for 30 minutes."
— LocalityBiz review"For the follow up I saw PA John Colton. He explained everything in laymens terms, answered all my questions and took his Time with me... I felt I was heard and presented as very knowledgeable and genuinely cared."
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