Primary Care - Simi Valley - Adventist Health

Patients praise

• Providers described as attentive, thorough, and compassionate listeners
• Professional and skilled nursing staff
• Positive patient experiences with long-term primary care physicians and NPs
• Convenience of integrated services like blood draws

Common complaints

• Difficulties reaching staff by phone or unresponsive phone lines
• Perceived lack of compassion or empathy from some office/ER staff
• Frustrations with administrative delays, scheduling, or communication failures
• Disagreement with clinical approach or perceived mismatch in medical philosophy