Welcome to Diamond Eye Optometry - Vicki Leung, OD A ...
Optometry • Simi Valley, CA
Ratings by platform
- Birdeye: 4.2 out of 5 stars (39 reviews)
- Healthgrades: 5.0 out of 5 stars (3 ratings)
What patients say
Patients praise
- Doctor is described as knowledgeable and caring
- Many patients praise the friendly and informative nature of the doctor and some staff members
- Comprehensive eye care and good selection of eyewear reported by patients
- Willingness of management to address and rectify past concerns
Common complaints
- Perceived lack of empathy from staff during emergencies
- Issues with staff professionalism and responsiveness, specifically cited in older reviews
- Concerns over billing and insurance coverage communication
- Wait times and scheduling challenges reported by some patients
In patients' words
"Every business has problems — how they choose to correct them shows the true character of the business its self & the people who work there. I appreciate that problems happen — I am very impressed with their willingness to rectify the situation."
— Unilocal review of Diamond Eye Optometry"My husband had a really bad eye infection and needed to go get his eye checked out... he LOVED the experience. He came back raving about how fantastic the optometrist was that she made him feel so comfortable and cared for."
— Birdeye review of Diamond Eye OptometryMore clinics in Simi Valley
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