Adventist Health Simi Valley Adventist Health Home Care Services
Hospice and Palliative Care • Simi Valley, CA
Ratings by platform
- Yahoo Local (Home Care Services specific): 2.5 out of 5 stars (3 reviews)
- U.S. News & World Report (Hospital specific): 3 out of 5 stars (overall patient experience rating) (Based on HCAHPS patient surveys)
- Birdeye (Adventist Health Simi Valley general): 4.6 out of 5 stars (3,575 reviews)
What patients say
Patients praise
- Praise for individual nurses and caregivers, noting thoroughness and empathy
- Positive patient experiences regarding staff friendliness and clarity in medical explanations
- General high numerical ratings on broader healthcare review aggregator platforms
Common complaints
- Patient reports of communication challenges with staff and doctors
- Concerns regarding service denials and billing/pricing frustrations
- Some feedback indicating dissatisfaction with hospice care responsiveness
- Reports of noise levels and responsiveness issues in inpatient hospital settings
In patients' words
"I Don't understand the two bad reviews for this division but I was given several HH care..."
— Bonnie G. via Yahoo Local"At the very time we needed guidance, Adventist Hospice failed at almost every step."
— Nancy F. via Yahoo Local"Yolanda even held my hand while a shot was administered... They were very caring and empathetic of my situation."
— Patient review via BirdeyeMore clinics in Simi Valley
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