Gila Regional Cancer Center-Silver City - New Mexico Cancer Council
Oncology • Silver City, NM
Ratings by platform
- Medicare HCAHPS: 4 out of 5 (overall hospital rating) (221 (surveys))
- U.S. News & World Report: 88% recommend the hospital (N/A)
What patients say
Patients praise
- Compassionate and professional nursing care reported by some patients
- High willingness among patients to recommend Gila Regional Medical Center overall (88%)
- Available patient advocacy services to address concerns
Common complaints
- Past controversy regarding the transition between cancer care providers in 2017 caused significant patient disruption and dissatisfaction
- Reports of limited, part-time service availability during transition periods in the past
- Public concern over administrative secrecy and lack of communication during contract changes historically
In patients' words
"Without fail my husband was treated with respect, compassion and dignity."
— Gila Regional Medical Center Patient Review"More patients... spoke of their fear and uncertainty and how those were hurting them physically, emotionally and financially."
— Silver City Daily Press (reporting on patient testimony, 2017)More clinics in Silver City
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