Pediatric Services with Dr. Herr - Gila Regional Medical Center
Adolescent Medicine • Silver City, NM
Ratings by platform
- Vitals: Not specified (shows 2 ratings and 1 written review) (1 written review)
- WebMD: 5.0 (Review count not shown in snippet)
- Healthgrades (group listing): 1.0 (1) (1)
- CMS HCAHPS via Momentary Labs: Overall 4 out of 5 (135 completed patient surveys)
What patients say
Patients praise
- Reports of positive bedside manner and reassurance from Dr. Herr (kind, answers questions, reassuring).
- Hospital survey results indicate strengths such as staff responsiveness and strong nurse/doctor communication.
- Patients reported the facility is often clean.
Common complaints
- Limited quantity of publicly visible provider reviews for Dr. Herr (only 1 written review surfaced on Vitals in results).
- Patient-experience survey highlights an area for improvement: facility quietness rated lower than other domains.
- Healthgrades group listing shows a very low rating (1.0 with 1 review) but does not clearly tie to Dr. Herr specifically.
In patients' words
"“Very kind doctor. Answers questions. Very reassuring.”"
— Vitals - Dr. Thomas J. Herr, MD profile (review snippet)"Patients identified the top strength as staff responsiveness, and an area for improvement as the quietness of the facility."
— Momentary Labs summary of CMS HCAHPS for Gila Regional Medical Center"“We get a lot of fours... but it’s not that five. We’re trying to figure out how to go from the four, to really make sure that experience is really as good as it possibly can be.”"
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