Sierra Vista Office / Surgery Center - Swan Gastroenterology

Patients praise

• Professional and empathetic doctors and nurses
• Staff described as cordial, patient, and kind by some patients
• Procedures reported as efficient and well-handled once underway
• Positive experiences with specific providers and office staff

Common complaints

• Long wait times in the waiting room
• Difficulty reaching the office via telephone (calls dropping/long queues)
• Feeling rushed or impersonal during appointments
• Billing for unnecessary in-office follow-up appointments instead of phone follow-ups
• Challenges with scheduling appointments