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Orthopedics • Shreveport, LA
Ratings by platform
- Birdeye (Orthopedic Specialists of Louisiana): 4.7 out of 5 (421 reviews)
- Vitals (Dr. John T. Mays): 3.5 out of 5 (30 ratings)
- WebMD (Dr. John Ferrell): 5.0 out of 5 (47 ratings)
- Healthgrades (Dr. Sylvanus Ly): 5.0 out of 5 (41 ratings)
- WebMD (Dr. Edward Morgan): 5.0 out of 5 (67 ratings)
What patients say
Patients praise
- high professionalism of doctors and nursing staff
- thorough patient education and treatment explanations
- effective surgical and non-surgical outcomes (e.g., pain relief, restored mobility)
- attentive bedside manner and respectful communication
- efficient handling of appointments at certain locations
Common complaints
- reports of rude or unprofessional staff
- claims of lack of leadership or management efficiency in some practices
- occasional complaints regarding long wait times or poor bedside manner for specific providers
In patients' words
"This was the most efficient, caring and professional visit so far. I was very impressed with the whole staff."
— WebMD review for Dr. John Ferrell"Horrible. Very rude staff. Incompetence from beginning to end of appointment."
— Vitals review for Dr. John T. Mays"He replaced both my hips and I’ve had no problems with either hip. He is currently treating my knees. I’m still dancing!!!"
— WebMD review for Dr. Edward MorganMore clinics in Shreveport
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