Endocrinology Clinics & Patients - LSU Health Shreveport
Endocrinology • Shreveport, LA
Ratings by platform
- Ochsner LSU Health Shreveport (David Scarborough, MD): 4.7 of 5 stars (Based on 36 Patient Verified Ratings)
- WebMD (David Scarborough, MD): 5.0 (rating listed; review count not shown in snippet)
- Vitals (Lsu Health Sciences Center Endocrinology practice): 0 reviews (no rating available) (0 reviews)
- Vitals (Donna Rushing, MD): 4.3 out of 5 stars (review count not shown in snippet)
- Healthgrades (Dr. Michelle Chico, MD): positive patient reviews; numeric rating not shown in snippet (review count not shown in snippet)
- Healthgrades (Ochsner LSU Health Shreveport): 69% Patient Experience Rating (2% ratings were worse than expected; numeric review count not shown in snippet)
What patients say
Patients praise
- Clinicians praised for explaining conditions/treatments and taking time with patients
- Strong satisfaction with diabetes/thyroid management (e.g., insulin pumps/CGMs)
- Compassionate, attentive care and responsive follow-up
- Staff described as helpful/efficient
Common complaints
- Difficulty getting appointments (months to schedule)
- Trouble reaching staff by phone and needing multiple attempts/using messages
- Appointments frequently cancelled requiring rescheduling
- Operational/experience issues cited on hospital-level reviews
- Vitals practice page shows no reviews
In patients' words
"“Answered my questions” / “Provided follow-up as needed” (Patients’ Perspective)."
— WebMD – Dr. David Scarborough, MD page"“Wait time was …” and patients praised how much she cared and listened; “Dr Michelle Chico always take the time to address all of my questions and concerns.”"
— Healthgrades – Dr. Michelle Chico, MD page"“You can never get anyone on the phone… it takes several phone calls for you to get a return call… takes months to get an appointment… very prone to cancelling them… Only see patients on 1 or 2 days a weel.”"
— Vitals – Dr. Donna Rushing, MD reviews/comments section"Hospital patient experience snapshot: “69% Patient Experience Rating… 2% … were worse than expected.”"
— Healthgrades – Ochsner LSU Health Shreveport hospital page"PissedConsumer review includes dissatisfaction with specialist/visit flow: “SHE WALKED OUT OF THE ROOM…” and discussion of insurance/being dropped through the cracks."
— PissedConsumer – Ochsner LSU Health Shreveport reviews pageMore clinics in Shreveport
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