UW Medicine Primary Care at Shoreline | Seattle, WA
Primary Care • Shoreline, WA
Ratings by platform
- Apple Maps/Yelp: 2.7/5 (88 (Apple Maps/Yelp integration))
- Zocdoc: 4.67/5 (for a specific provider) (6 (for a specific provider))
What patients say
Patients praise
- Many patients report receiving high-quality, helpful care from physicians, nurses, and front desk staff
- Convenient access to services, including same-day and weekend appointments
- Clean facilities with short wait times mentioned by some patients
- Professionalism and compassion of specific healthcare providers
Common complaints
- Difficulty with telephone scheduling and long wait times on hold
- Confusion or lack of clear information regarding appointment requirements for lab services (appointment-only policy)
- Reports of perceived condescending or dismissive staff behavior
- Dissatisfaction with the central call center service
In patients' words
"All of wu medicine has a help desk call center. It is absolute trash. The people that answer the calls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad.."
— Apple Maps/Yelp user review"I've been coming here for years now and i'm not sure why the ratings are so low. The front desk, nurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10."
— Apple Maps/Yelp user review"Labs are by appointment only, but is not stated anywhere on their website. Staff were quite condescending once they found out I did not have an appointment."
— LocalityBiz user reviewMore clinics in Shoreline
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