Pediatrics - UW Medicine
Pediatrics • Shoreline, WA
Ratings by platform
- UW Medicine Website: 4.8/5 (141 ratings) for Dr. Alex Taylor (141)
- WebMD: 5.0/5 (10 ratings) for Dr. Heather Chilcote (10)
- BestProsInTown: 127 reviews aggregate rating not specified (127)
What patients say
Patients praise
- Strong, competent, and compassionate physicians and pediatricians
- Quality of medical care delivered by the doctors themselves is consistently praised
- Clean clinic environment
- Helpful and friendly front desk staff mentioned in some reviews
Common complaints
- Difficulty reaching the clinic via phone during business hours
- Lack of appointment availability for sick children within a short timeframe (e.g., 2 weeks)
- Unresponsiveness via the MyChart portal for non-urgent medical inquiries
- Wait times for appointments that were behind schedule
- Frustration with clinic operations and perceived understaffing issues
In patients' words
"Every doctor we saw here did a great job, but we ran into challenges around the clinic operations. It was almost impossible to reach them via phone... they had no appointment availability set aside for seeing kids in a shorter time frame... they were unresponsive on mychart."
— LocalityBiz review of UW Medicine Primary Care at Shoreline"The handful of doctors (pediatricians and physicians) I have had here over the years have been strong, only one stands out at having particularly poor people..."
— Yelp review of UW Medicine Primary Care at ShorelineMore clinics in Shoreline
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