UW Medicine Primary Care at Shoreline | Seattle, WA
Obstetrics • Shoreline, WA
Ratings by platform
- Apple Maps/Yelp aggregate: 2.7 out of 5 stars (88 reviews (Apple Maps/Yelp))
- BestProsInTown: N/A (aggregated positive reviews) (127 reviews)
What patients say
Patients praise
- Helpful and friendly front desk and nursing staff
- High quality of care from primary care physicians and providers
- Accessible location with convenient hours, including same-day and evening options
- Positive experience with telemedicine and online appointment scheduling via MyChart
Common complaints
- Difficulty contacting the clinic via phone/call center
- Long wait times for appointments and while on hold
- Frustration with appointment-only policies for labs, particularly when not clearly communicated
- Perceived lack of compassion or condescending staff behavior
In patients' words
"All of wu medicine has a help desk call center. It is absolute trash. The people that answer the calls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information."
— Patient review on Apple Maps/Yelp"The front desk, nurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10."
— Patient review on BestProsInTown"Labs are by appointment only, but is not stated anywhere on their website. Staff were quite condescending once they found out I did not have an appointment."
— Patient review on LocalityBizMore clinics in Shoreline
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