Nutrition Services | Overlake Medical Center & Clinics
Nutrition Services • Shoreline, WA
Ratings by platform
- Birdeye (Primary Care Downtown): 4.5/5 (312 reviews) (312 reviews)
- Birdeye (Urgent Care): 4.1/5 (410 reviews) (410 reviews)
- Healthgrades (Hospital wide): 76% gave a 9 or 10 rating
What patients say
Patients praise
- attentive and compassionate care in critical situations
- professionalism and knowledge of the medical teams
- efficient service experiences reported by some patients
- high recommendation rates for the overall medical center system
Common complaints
- reports of poor staff communication or disorganization
- instances of long wait times for appointments
- concerns regarding racial bias and disrespect from some staff members
- dissatisfaction with billing or financial information transparency
- complaints regarding medical documentation or records handling
In patients' words
"Overlake Nutrition Services at Hidden Valley is known for providing attentive and compassionate care, especially in emergency situations. ... However, some reviews indicate a concerning experience regarding racial bias and disrespect from certain staff members."
— BestProsInTown reviews for Overlake Nutrition Services"I arrived around 8pm. I want to start by saying the nurses and techs were very kind and helpful. However, after an x-ray I was told my ankle wasn't broken... I was not given an Ortho referral. I asked if I should follow up with an ortho and was told it was not necessary."
— Birdeye review for Overlake Urgent CareMore clinics in Shoreline
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