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Primary Care at Shoreline

Internal MedicineShoreline, WA

★★★★☆4.0/5127 reviews across 1 platforms

Ratings by platform

  • BestProsInTown (UW Medicine Primary Care at Shoreline): 4/5 (implied by overall review presence; exact average not shown in snippet) (127 reviews)
  • Yelp (UW Medicine Primary Care - Shoreline): Not specified in provided snippet (Not specified in provided snippet)

What patients say

Patients praise

  • Accessible primary care with evening and same-day/virtual-care options
  • Helpful, compassionate clinicians and friendly front desk staff
  • Shorter wait times noted by some reviewers
  • Convenient patient messaging/care-team access via MyChart

Common complaints

  • Long appointment/wait times and difficulty getting appointments
  • Trouble reaching the clinic by phone and slow/limited responsiveness via MyChart
  • Operational issues (e.g., appointment-only vs. expectations), and delays behind schedule
  • Concerns about billing/charges for diagnostics (reported high x-ray cost)

In patients' words

"“Four cars in the parking lot, no one in the waiting room. I was turned away because apparently it’s appointment only.”"

LocalityBiz review snippet (UW Medicine Primary Care at Shoreline — Medical services in Shoreline, WA)

"“It was almost impossible to reach them via phone… they were unresponsive on mychart… with a very sick kid… ultimately we found a doctor at a clinic who had better customer/patient service.”"

LocalityBiz review snippet (UW Medicine Primary Care at Shoreline — Medical services in Shoreline, WA)

"“DO NOT!!!!… I had Dr. CHRISTOPHER M KROL who CONVINCED me that I needed an x-ray… $600… With a Viral infection… Money grab alert… walked out with a $1,014 bill.”"

LocalityBiz review snippet (The Everett Clinic Primary Care — Medical services in Shoreline, WA)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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