UW Medicine Primary Care at Shoreline | Seattle, WA
Gynecology • Shoreline, WA
Ratings by platform
- Apple Maps/Yelp: 2.7/5 (88 reviews (on Apple Maps/Yelp source))
- BestProsInTown: Not explicitly stated, though described as reliable (127 reviews (on BestProsInTown))
What patients say
Patients praise
- Highly regarded individual providers, such as Wendy Li, ARNP
- Compassionate, thorough, and attentive care from many clinicians
- Clean and accessible facility
- Helpful front desk staff mentioned by some patients
Common complaints
- Difficulties with the phone/call center and scheduling appointments
- Long wait times for appointments and while in the clinic
- Frustration with lack of online booking for certain services and unclear information about lab policies
- Instances of perceived lack of compassion or dismissive behavior from some staff members
In patients' words
"All of wu medicine has a help desk call center. It is absolute trash. The people that answer the calls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad.."
— Apple Maps review"I find it absolutely appalling the amount of time required to get an appointment. They don't allow online scheduling with my doctor and was told via MyChart to call to make an appointment. I've been sitting on hold for 40 minutes and counting."
— LocalityBiz review"Wendy Li is amazing! She is a good listener and explains every step along the way! I'm glad she's looking out for my health and provides me with exceptional care."
— UW Medicine provider page testimonial for Wendy Li, ARNPMore clinics in Shoreline
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