UW Medicine Primary Care at Shoreline | Seattle, WA
Geriatric Medicine • Shoreline, WA
Ratings by platform
- Apple Maps (Yelp data): 2.7/5 (88)
- BestProsInTown: Not explicitly aggregated/listed, but mentioned 127 reviews exist (127)
What patients say
Patients praise
- Some patients report friendly and helpful front desk and nursing staff
- Healthcare providers noted for being skilled, dedicated, and compassionate by long-term patients
- Clinic environment is generally reported as clean
- Short wait times noted by some patients for scheduled appointments
Common complaints
- Difficulty reaching staff via phone or long hold times
- Issues with appointment-only policies for lab services not being clearly communicated
- Staff perceived as jaded, overworked, or condescending in some interactions
- Concerns regarding the quality of medical care and communication from specific providers
In patients' words
"All of wu medicine has a help desk call center. It is absolute trash. The people that answer the calls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad..."
— Apple Maps/Yelp review"I've been coming here for years now and i'm not sure why the ratings are so low. The front desk, nurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10."
— Apple Maps/Yelp review (referenced in LocalityBiz)"Labs are by appointment only, but is not stated anywhere on their website. Staff were quite condescending once they found out I did not have an appointment."
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