UW Medicine Primary Care at Shoreline | Seattle, WA
Family Medicine • Shoreline, WA
Ratings by platform
- Apple Maps/Yelp: 2.7 out of 5 stars (Apple Maps/Yelp aggregate context) (88 reviews (Apple Maps/Yelp context))
- ZocDoc (Provider specific): 4.67 out of 5 stars (for Dr. Allison Cummings) (6 reviews (for Dr. Allison Cummings))
What patients say
Patients praise
- Compassionate and skilled healthcare providers and doctors
- Helpful and friendly front desk staff (some reports)
- Convenient availability of same-day and weekend appointments
- Clean and well-maintained facility
Common complaints
- Difficulties with phone-based help desk and long wait times on hold
- Frustrations regarding appointment-only lab policies not clearly communicated
- Concerns about administrative staff being perceived as condescending or jaded
- Difficulties in scheduling appointments with specific doctors
In patients' words
"All of wu medicine has a help desk call center. It is absolute trash. The people that answer the calls have no idea what im trying to contact my doctor or care team about and forward incorrect or badEHEric H."
— Apple Maps/Yelp Review"Patients appreciate the dedication and expertise of the healthcare providers, and many have been satisfied with the clinic for years. The place is clean, and the wait times are short."
— BestProsInTown Review Summary"Labs are by appointment only, but is not stated anywhere on their website. Staff were quite condescending once they found out I did not have an appointment."
— LocalityBiz ReviewMore clinics in Shoreline
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